Get the most out of your call center and make it more effective

Posted by willmoore on Mar. 27, 2014

Dig deeper: http://www.ozekiphone.com Get the most out of your call center and make it more effective by using Ozeki Phone System XE, the revolutionary communication platform. This video provides some useful tips on how to improve your call center by using the professional call management features of the Windows-based Ozeki Phone System XE. By studying the video, you can get to know how to increase efficiency by using such call management options as call queuing, ring groups, conference room, ect. and how you can boost your customer service with voicemail service, SMS messaging and many additional VoIP functionalities. Get more information! After watching the video you may be interested in the following topics: - How to setup call queue in Ozeki Phone System XE: http://www.ozekiphone.com/voip-how-to-setup-call-queue-in-ozeki-phone-system-pbx-728.html - How to setup a ring group in Ozeki Phone System XE: http://www.ozekiphone.com/voip-how-to-setup-a-ring-group-in-ozeki-phone-system-xe-pbx-734.html - How to setup a conference room in Ozeki Phone System XE: http://www.ozekiphone.com/voip-how-to-setup-a-conference-room-in-ozeki-phone-system-xe-pbx-735.html - How to setup call recording in Ozeki Phone System XE: http://www.ozekiphone.com/voip-how-to-setup-call-recording-in-ozeki-phone-system-xe-727.html - How to setup call routing: http://www.ozekiphone.com/voip-how-to-setup-call-routing-in-ozeki-phone-sytem-xe-pbx-737.html - How to setup an IVR (Interactive Voice Response) menu system: http://www.ozekiphone.com/voip-how-to-make-ivr-with-ivr-extension-in-ozeki-phone-system-xe-pbx-1142.html - How to setup voicemail service: http://www.ozekiphone.com/voip-how-to-setup-voicemail-service-in-ozeki-phone-system-xe-pbx-729.html - How to setup SMS messaging: http://www.ozekiphone.com/voip-how-to-setup-sms-messaging-with-the-ozeki-phone-system-xe-712.html - How to setup e-mail messaging: http://www.ozekiphone.com/voip-how-to-setup-e-mail-messaging-in-ozeki-phone-system-xe-pbx-736.html About the software: Ozeki Phone System XE is a software-based IP PBX telephony platform for Windows. Ozeki enables your applications to connect PBX and access IVR, Webphone, SMS sending, 3D video calls and other functionalities. It makes possible to use PHP VOIP, .NET VOIP, VOIP SQL connections or HTTP requests for control and automate your business communication. For more information please visit: http://www.ozekiphone.com Or send an e-mail at: info@ozekip

Categories Technology

Tags call, center, ivr, phone

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